This way, when going through a highlight, users can easily click through and check where the information has been pulled from and go into the details. Seaman noted that the best part about channel recaps is that the feature displays the source along with the highlights, adding trust and transparency into the user experience. This can be used to extract key themes from feedback channels or draft status reports for project channels. Similarly, if a user has been PTO, they can quickly generate highlights from when they last read a message and cut straight to what’s important. For instance, if a subject matter expert has just been added to a thread related to incident management, they can quickly go through the summary to understand what’s wrong and provide required suggestions for help. This will be particularly useful in cases when users have been out of the loop. The first two, as the names suggest, will provide users with AI-generated highlights and summaries for channels and individual conversation threads, giving users a way to quickly get up to speed on what matters the most, without going through all the messages right from the beginning. Now, with the announcement of Slack AI, the first batch of features is rolling out: Channel recaps, thread summaries, and search answers. Making work easier with Slack AIīack in May, when Salesforce announced Slack GPT, the company promised LLM-powered features in different areas of the product. Not all of these features will be made available right away, the company says. The third is automation where we’re really trying to let every single human in Slack automate their work and make themselves more productive.”.Two is knowledge, where Slack becomes the most important knowledge repository for your entire company.“One is collaboration, which is what everybody knows and loves.
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